General terms and conditions for the hotel

 

 

Important to know


Minimum stay

Minimum stay at weekends (April to October):

At the weekend (Friday to Sunday) we require a minimum two-night stay. Stays of just one night will incur a surcharge of EUR 20.00 per person.

Arrival and departure

Your room will be available from 2.00 pm.

On your day of departure, we kindly ask that you vacate your room by 10.00 am.

Pets

No pets are permitted in our new building, because the rooms are advertised as suitable for allergy sufferers. In the main house on inquiry.

We charge EUR 10.00 (excluding board). Guests must bring their own basket or blanket.

Payment options

In the restaurant: Cash, debit card

In the hotel: Cash, debit card, MasterCard, VISA

Cancellation conditions

An accommodation contract has been agreed when the guest makes a reservation and receives a booking confirmation from us - verbally or in writing.

We kindly request your understanding in that we must charge
50% of the agreed price with a cancellation less than 28 days before arrival,
75% of the agreed price with a cancellation less than 10 days before arrival.

We recommend that you take out travel cancellation insurance. (Forms are available from us).
Room cancellations should be made in writing, either by post (recorded delivery), fax (fax no.: 07555 - 92 10 -140) or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Loyalty bonus

Our bonus for a two/three-week stay:

  • with a block two-week stay, you receive one day free,
  • with a block three-week stay, you receive two days free.


Our bonus for regular guests:

  • from 50 days stay in total, you receive a 5% discount,
  • from 100 days stay in total, you receive a 10 % discount

on the accommodation price.

This discount applies to the individual and is not transferable to groups.

Your booking advantage

Rezeption1

Have you booked a stay in our house or would you like to book one?

Then don't hesitate, you can cancel your room free of charge up to 48 hours before arrival.

These conditions apply to stays until 23.12.2020.

Tel: +49 (0) 7555 92100
Email: info@hoechsten.de

Opening times restaurant

Monday through Sunday
Open from
11:30 am to 4.30 pm and
5 pm approx. 11 pm

Saturday, Sunday and
public holiday from
11 am to 4.30 pm and
5 pm approx. 11 pm

Hot meals are available
Monday – Friday from
11.30 am to approx. 14.30 pm
5 pm to approx. 9 pm
Saturday, Sunday and
public holiday from
11 am to approx. 15.30 pm
5 pm to approx. 9 pm

 

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